I meet with many people for the first time almost every day. Introductions are made, problems are explained, and needs are assessed. We go from complete strangers to talking about intimate, personal, and sometimes difficult realities of their lives in minutes. This can be a positive thing and it also could be dangerous. As we know all too well there are many out there preying on strangers for their own gain. I want to share some simple steps to help you verify your agent and establish long lasting relationships that serve you and your family for years.
There are a few very effective ways to verify your agent or broker and I suggest you use them. The first method I will cover is not always available but in many states it is. This verification tool is simply using the states options to request an insurance agent. In my resident state of Kentucky, we work through the Kynect benefits portal for health insurance, and in this portal you can “Find an Insurance Agent” or request that one contact you. If you use this option and the Agent reaches back out in response to your request, they are likely a legitimate source of help and verified by both the state and carriers they work with.
Another option to verify an agent or broker is to ask them for their NPN. This number is like their “social security number” in the insurance world. You can take that number and their name and check them up and against the Department of Insurance or its equivalent in the state you reside. You will see if their license is current, their names match their NPN and even get other various bits of verifying information depending on the state site you’re using. Any agent or broker should be willing to give you this information and even answer verifying questions with understanding. As agents, we know all too well the risks facing consumers today and we strive to provide information and verification methods that show who we are and who we are accountable too.
Another verifying method that could be helpful is to do a quick internet search. While this is not completely foolproof, this step can help add peace of mind in connection with one or both of the steps listed above. You may be able to check reviews, see if they are listed or if they have any social media pages. These things could also be a helpful piece of the puzzle as you validate the person you are sharing so much of your personal information with.
I am writing this to inform you of your options, not to scare you. There are many other ways of verifying your agent, but the ones listed above, especially used together should weed out the bad apples from among the good. This is the time of year that you will be getting many phone calls regarding Medicare, ACA open enrollment and even options to apply for different life insurance plans. It’s good to be prepared and know how to navigate the system to best protect yourself. This is one of the reasons we developed the Verification page on our website. As more and more business is done over the phone, we wanted to put all the verification options out there for our clients to feel comfortable doing business with us. I suggest you check it out and you can even use the links on that page to verify the agent you’re working with. If you have any questions or concerns, please feel free to reach out to us directly.
Joseph Doppe- Seek First Financial LLC
725-400-9136